Privacy Policy

Effective Date: 22 February 2026

This Privacy Policy explains how thevisawala.com, operated by Visawala Document Clearing Services Co. L.L.C. (License No. 1466879), collects, uses, and protects your personal information when you use our website and services.

By using this website and our services, you consent to the collection and use of your information as described in this policy.

Purpose of Data Collection

We collect personal data to provide services including:

UAE visit visa application assistance
Customer support and follow‑ups
Compliance with legal and regulatory requirements

We collect only the information necessary to deliver these services.

Information We Collect

Personal Information

Full name
Email address
Phone number
Passport details
Photograph
Nationality and travel information

Technical Information

IP address
Browser type
Device and operating system
Access logs and usage data

We also use cookies and similar technologies to improve your experience and analyze website traffic.

How We Use Your Information

We use collected information to:

Prepare and submit visa applications
Communicate regarding your application or inquiries
Improve website functionality and user experience
Meet legal and compliance obligations

Data Storage and Retention

Your data is stored on secure servers and accessible only to authorized personnel.

We retain personal data for as long as necessary to:

Provide requested services
Meet legal and regulatory requirements under UAE law

After this period, data is securely deleted or anonymized.

Data Sharing and Disclosure

We do not sell or rent your personal data.

Your data may be shared with:

UAE government departments for visa processing
Payment processing partners (payment gateways)
Trusted service partners under confidentiality agreements
Legal authorities when required by UAE law

Cookies and Tracking Technologies

We use cookies to:

Remember preferences
Improve performance
Analyze anonymous usage statistics

You may disable cookies in your browser settings, but some features may not function properly.

Your Rights

You may:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your data (subject to legal obligations)
Opt out of marketing communications

To exercise these rights, contact our support team using the details below.

Data Security

We implement technical and organizational measures to protect your data from unauthorized access, misuse, or loss. However, no online system can guarantee absolute security.

External Links

Our website may contain links to third‑party websites. We are not responsible for their content or privacy practices.

Policy Updates

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Disclaimer

We are a private service provider offering application assistance and document support services. We are not affiliated with any government authority and do not approve or reject visa applications.

Your personal information is handled with confidentiality and reasonable security safeguards.

Contact Information

Visawala Document Clearing Services Co. L.L.C.
Website: thevisawala.com
Email: operations@thevisawala.com
Phone / WhatsApp: +971 52 590 9363